- info@acs-uk.org
- 01913240702
- Mon - Fri : 08.00-17.00
Helping individuals and families find trusted, vetted self-employed carers for personalised home-based care and support.
The Carer–Client Introduction Services project is an innovative approach to home-based care, designed to connect individuals and families seeking personalised care and support with suitably experienced, vetted and self-employed carers. The service offers a flexible and personalised alternative to traditional domiciliary care arrangements, giving clients greater choice and control over who provides their care.
The project is undertaken through ACS Healthcare Services, a CQC-registered care provider, drawing on our extensive experience and understanding of the health and social care sector.
Our service operates through a Carer–Client Introduction Model, where ACS Healthcare Services identifies, screens and introduces suitable self-employed carers to individuals and families seeking home-based care and support. The screening process includes identity verification, appropriate DBS checks, professional references, assessment of relevant qualifications and experience, and, where necessary, the provision of tailor-made training to equip carers with the skills required to meet specific care needs.
Clients are provided with CVs and professional profiles of suitable self-employed carers, enabling them to review their qualifications, experience and suitability before making an informed choice. Interviews can then be arranged with shortlisted carers, giving clients and their families an opportunity to meet prospective carers, discuss their individual requirements and select the person they feel most comfortable with.
ACS Healthcare Services supports clients and carers throughout the introduction process, from the initial enquiry and selection of suitable carers to the signing of a direct agreement between the client and their chosen self-employed carer. The agreement covers the type of care or support required, working hours, fees and other arrangements. The self-employed carer provides the agreed services directly to the client, while ACS acts as an introductory intermediary rather than managing or directing the delivery of care.
Our relationship with clients and carers does not end once an agreement has been signed. ACS Healthcare Services remains available to facilitate introductions to alternative or additional carers should a client wish to change their existing carer, arrange cover during holidays or absences, or require additional support. We also offer ongoing administrative and professional development support to self-employed carers, including access to further training, guidance on meeting HMRC obligations, invoicing clients and facilitating payments to carers. These services are designed to simplify the arrangements for both parties while maintaining the direct contractual relationship and independence of the client and carer.
The service aims to facilitate introductions for a range of home-based support needs, including companionship, personal care, live-in care, respite support, assistance with daily living and support for older people and adults requiring additional assistance.
Through this model, families benefit from greater flexibility, continuity and choice, while self-employed carers have the freedom to manage their own working arrangements and provide personalised services directly to their clients.
Our mission is to make finding reliable, self-employed carers simpler, more accessible and more personalised, while promoting dignity, independence and quality of life for people receiving support at home.
For more information about our Carer–Client Introduction Services, including how to find a self-employed carer or register as a self-employed care professional, please contact:
Email: info@acs-healthcare.org
Telephone: 0191 324 0702